Who we are
KCL Interiors Limited is a limited company registered in England and Wales (company 12463707). Our registered address is 10 Royal Oak, 59-61 St. Albans Avenue, Bournemouth, BH8 9EG. We are the data controller for personal data collected through this website (https://kclinteriorsltd.co.uk) and our services.
Questions about this policy or your data: info@kclinteriorsltd.co.uk or 07934 026 878.
What we collect
- Identity data: your name and, where given, your company.
- Contact data: email address, telephone number, site postcode and postal address.
- Project data: drawings, specifications, programmes and descriptions of the drylining, plastering, feature or rendering work you ask us to price.
- Technical data: IP address, browser and device type, and pages visited, collected by our hosting provider's logs.
- Correspondence: emails, calls, messages and form submissions between us.
How we collect it
- When you complete the enquiry form or attach drawings.
- When you email, phone or message us.
- When you ask for a price or instruct work.
- When you browse the website (see the cookie policy).
How we use it
- To respond to your enquiry and price the work.
- To carry out a contract: programming, site coordination, invoicing.
- To communicate about ongoing or completed work.
- To keep the records the law requires, for example for tax and health and safety.
- To improve the website and our service.
Lawful basis
- Contract: processing needed to perform a contract with you, or to take steps at your request before one, such as preparing a price.
- Legitimate interests: responding to enquiries, running the business, keeping records.
- Legal obligation: financial record keeping and similar duties.
- Consent: where you have given it for a specific purpose. You can withdraw it at any time by contacting us.
Who we share it with
We do not sell personal data. We may share it with:
- Service providers who help us run the website and the business, for example hosting, form handling and accounting, under confidentiality terms.
- Other trades on your project where it is needed to coordinate the work, for example the electrician's first-fix positions.
- Legal or regulatory bodies where the law requires it or to protect our legal rights.
How long we keep it
- Enquiry data: up to 24 months after your last contact with us.
- Contract and invoicing data: six years after the contract ends, in line with HMRC requirements.
- Drawings and specifications: for the life of the contract and the guarantee period, then deleted unless you ask otherwise.
Your rights
Under UK GDPR you can ask us to:
- Give you a copy of the personal data we hold about you.
- Correct data that is inaccurate or incomplete.
- Delete your data where there is no compelling reason to keep it.
- Restrict how we use your data.
- Provide your data in a structured, machine-readable format.
- Stop processing based on legitimate interests or for direct marketing.
Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Links to other sites
This website links to third-party sites. We are not responsible for their privacy practices or content.
Changes
We may update this policy. Changes are posted on this page with a new revision date.
Complaints
If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put it right first, so please contact us before you do.